We’ve implemented a new end-to-end consulting and technology services software here at VGT. Accelo allows our team to manage all projects end-to-end, from scope to PO close-out. This has reduced our administration time by over half a day on each account, every week.
We knew it was important to build scalable and client-focused processes from day one, keeping true to our value proposition. Accelo has significantly increased the service offering available for our clients – and the best is yet to come, with further enhancements and more knowledge-sharing opportunities around the corner.
- Accelo’s integrated timesheeting means VGT can provide clients with a greater visibility of a project’s costs, against critical milestones. VGT can now also look above project-level reporting, enabling resource costing at a client level. These insights provide clients with crucial workforce planning data, often difficult to access when project milestones are tracked in de-centralised project plans.
- Accelo has allowed VGT to streamline and improve proactive client reporting. VGT now integrates weekly reporting into standing client reporting cycles, dramatically increasing visibility for improved decision-making and resource planning. In turn, this allows our client leaders to be a step ahead of crucial discussions with their stakeholders.
- Thanks to Accelo, VGT can offer service desk ticketing capability to those clients without internal systems. For our larger clients with internal service management tools, Accelo timesheeting and budget reporting lets our client services team integrate this data with client ticketing information.
Want to know more? Call our team on (08) 6146 4446 or email info@vgtech.com.au for an obligation free consultation.
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