One of our client’s mine sites was experiencing issues with a web-based tool they were accessing over Wi-Fi on their tablets.
Based on reports from users, it was difficult to determine whether the issue was related to WiFi, the broader network, or the application itself.
Our collaborative approach:
- Engaged all application developers to understand how the application works.
- Arranged a site visit to:
- Understand how, when and where the application was being used.
- Conduct a wireless survey.
- Test network performance.
- Configured application performance monitoring.
The outcome:
- Identified issues with the application that needed to be addressed.
- Identified issues with the Wi-Fi configuration and made the necessary changes.
- Provided recommendations to further improve the wireless deployment.
- Provided better visibility on application performance due to increased monitoring.
Want to know more? Call our team on (08) 6146 4446 or email info@vgtech.com.au for an obligation free consultation.
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