When it comes to client support, more is more

Our client approached us to assist with saving time, money and headaches by directly supplying specialist engineers as an extension of their existing team.

The challenge we faced was dealing with our client’s legacy systems, which were 20-years-old and posed systematic risk to their business operations.

  • Our specialist engineers provided additional support and hands-on experience in performing upgrades to more than a dozen nationally located environments.
  • Our specialist engineers engaged directly with the software vendor to identify root cause issues and solutions. By providing expertise on demand, our client saved significant time and money.
  • In addition to augmenting the client business-as-usual team, our experts provided valuable input and guidance into the two-year client technology roadmap.
  • When it comes to Citrix environments, our client leans on specialist VGT engineers to bolster their internal capacity, both to support “keeping the lights on” and clearing the way for executive approval for delivery of their Citrix roadmap.

Want to know more? Call our team on (08) 6146 4446 or email info@vgtech.com.au for an obligation free consultation.

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