From adhoc patching to automation

Our client approached us regarding OT patching management to mitigate cyberattacks against hardware and software vulnerabilities. Our goal was to create a quarterly schedule for all OT systems.

The challenge we faced was ad-hoc patching and many OT locations with no network access to SCCM distribution points or still attempting to use legacy WSUS systems.

  • We set up ADRs in four separate SCCM instances servicing the entire APAC region and ensuring we had SUGs correctly updated and distributed.
  • We cleaned up boundary groups across 25+ sites and worked with networks to open firewall ports through to each PCN.
  • We developed a SharePoint page with standards, schedules and processes that could be referenced to business owners.
  • We created work instructions to help troubleshoot issues with SCCM clients, firewall ports, patch install failures.
  • This resulted in an automated patching option for server business owners, providing them with 10 windows during each quarter that they could choose to include their servers into.

Want to know more? Call our team on (08) 6146 4446 or email for an obligation free consultation.

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