Legacy client relationships and opaque reporting lead a new management team to engage VGT to run an independent and transparent third-party Managed Service Provider (MSP) procurement process.
KPI Tracking and reporting was ad-hoc, the relationship was built with an ex-employee and the client didn’t understand exactly what they were paying for.
- Working with the leadership team, we built the requirements and “must haves” for a successful and refreshed client-MSP relationship.
- We discreetly invited three leading mid-tier MSPs into the data room, facilitating Q&As and providing the necessary data to allow a targeted pitch.
Want to know more? Call our team on (08) 6146 4446 or email info@vgtech.com.au for an obligation free consultation.
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